What are "LKQ" Parts?

What are OEM Parts?

What are "Aftermarket" parts?

Do I have to accept A/M or LKQ parts on my vehicle?

Who decides where I can take my vehicle for repairs?

Do I have to get 3 estimates?

What if the insurance companies estimate doesn't match my estimate from Twin City Collision?

Will hidden damage delay the repair process?

Can you save me my deductible?

My deductible is huge!  Is there absolutely NO way to save me money?

I'm confused, claimant, insured, comprehensive, collision, glass.  Help me understand?

Will my insurance rates go up if I make a claim?

Can you match the color of paint on my car?

How do I know that my car will be repaired properly?  What kind of training do your technicians have?

So far it looks like you know what you are doing.  But what kind of guarantee do I get when the job is done?

Can you schedule my rental car for me??

There is so much to think about.  Guide me through the process step by step.